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FAQ’s

Experience Unmatched Value with Heron Bay Hotel Singapore's Best-Price Guarantee
FAQ’s

Frequently Asked Questions (FAQs) about Heron Bay Hotel Singapore

Welcome to the Heron Bay Hotel Singapore FAQs! Here, we've compiled a list of commonly asked questions about our exquisite hotel to help you plan your stay with ease. If you don't find the information you're looking for, feel free to contact our customer service for further assistance.

HERON BAY HOTEL

faqs

  • Where is Heron Bay Hotel located?
    Heron Bay Hotel is nestled in the heart of Singapore, offering a tranquil escape while still being conveniently close to major attractions, shopping districts, and transportation hubs. Our address is Upper Serangoon View, 57, Singapore 534015
  • What types of rooms does the hotel offer?
    We offer a variety of rooms and suites to cater to different preferences and group sizes. Our options range from cozy single rooms to luxurious suites with stunning waterfront views.
  • How can I make a reservation?
    You can easily make a reservation through our website by selecting your preferred dates, room type, and providing necessary details. Alternatively, you can contact our reservation desk via phone or email.
  • Are pets allowed at Heron Bay Hotel?
    Unfortunately, we do not allow pets at the hotel, with the exception of service animals. Please inform us in advance if you'll be accompanied by a service animal.
  • What amenities does the hotel offer?
    Heron Bay Hotel boasts a wide range of amenities, including a rooftop infinity pool, a fully- equipped fitness center, spa facilities, multiple dining options serving both local and international cuisines, a business center, and event spaces for meetings or special occasions.
  • Is Wi-Fi available at the hotel?
    Yes, complimentary high-speed Wi-Fi is available throughout the hotel premises, ensuring you stay connected during your visit.
  • How far is the hotel from popular tourist attractions?
    The hotel's strategic location means you're within easy reach of attractions such as [List a few nearby attractions], all of which are just a short drive away.
  • Do you provide airport transportation?
    Yes, we offer airport transportation services for your convenience. Please make sure to provide your flight details in advance so we can arrange for a smooth transfer.
  • Can I host events or conferences at the hotel?
    Absolutely! We have versatile event spaces equipped with modern technology and a dedicated events team to assist you in planning successful meetings, conferences, weddings, and other special events.
  • What safety measures are in place at the hotel?
    The safety and well-being of our guests are our top priorities. We have implemented enhanced cleaning protocols, contactless check-in options, and adhere to all recommended health guidelines to ensure a safe and comfortable stay.
  • What's the hotel's cancellation policy?
    Our cancellation policy may vary depending on the room type and rate you've selected. Please refer to the terms and conditions provided during the reservation process or contact our reservation desk for more information.

We hope these FAQs have provided you with the information you need to plan your stay at Heron Bay Hotel Singapore. Should you have any further queries or require additional assistance, don't hesitate to get in touch with our friendly staff. We look forward to welcoming you to a memorable and luxurious experience at our hotel.